Sony Confirms It has Fixed PS4 Malicious Message Exploit
Responding to a message via the Twitter profile of “Ask PlayStation UK”, Sony Interactive Entertainment has confirmed that the bug that caused the PS4 and PS4 Pro to crash when opening a message with a certain character has been fixed.
The story is well known: during the weekend there were reports of a message intended for users of the PlayStation 4, which contained a “special” character that if viewed from the system could send the console into a crash loop, forcing a total reset.
The temporary solution forced players to view the message on the PlayStation App and delete it directly from the smartphone, so as not to affect the console operating system in any way.
Yesterday, Sony said it was “aware of the problem” and was working with technicians to solve the offending bug. As stated by the official Twitter profile dedicated to the PlayStation support, the glitch was probably solved on the server side, because at the moment no new system updates are distributed.
“We’ve since fixed the issue, and it wasn’t bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes. Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal,” can be read from the official Ask PlayStation UK Twitter account.
In any case, should you receive the message, the advice is to not open it or view it absolutely from the console, so as to avoid any kind of problem.
We’ve since fixed the issue, and it wasn’t bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes. Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal. ^DB
— Ask PlayStation UK (@AskPS_UK) October 15, 2018