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Quantum Break Crash Fix, No Sound Solution, Windows 10 Game Code Not Received Workaround, Cross Play Troubleshooting, etc

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As you all already know, Quantum Break is now finally available on PC and Xbox One. With the launch of every new video games, there are also many problems with it either on gaming consoles or on PC. So, in this guide we will try to cover as much of troubleshooting method for Quantum Break problems on PC and Xbox One. There are many issues concerning the game related to Crashing issues, Cross Play problems, No Sound issues, etc.

Quantum Break Screenshot

First and foremost, it is essential to have a computer that meets with the game’s system requirements. So, you need to check if your computer is equal to or over the minimum system requirements to play Quantum Break without any issues, as given below:

Quantum Break System Requirements

Minimum PC Requirements:
1. OS – Windows 10 (64-bit)
2. DirectX – DirectX 12
3. CPU – Intel Core i5-4460, 2.70GHz or AMD FX-6300
4. GPU – NVIDIA GeForce GTX 760 or AMD Radeon R7 260x
5. VRAM – 2GB
6. RAM – 8GB

Recommended PC Requirements:
1. OS – Windows 10 (64-bit)
2. DirectX – DirectX 12
3. CPU – Intel Core i5 4690, 3.9GHz or AMD equivalent
4. GPU – NVIDIA GeForce GTX 970 or AMD Radeon R9 390
5. VRAM – 4GB
6. RAM – 16GB

Ultra PC Requirements
1. OS – Windows 10 (64-bit)
2. DirectX – DirectX 12
3. CPU – Intel Core i7 4790, 4GHz or AMD equivalent
4. GPU – NVIDIA GeForce GTX 980 Ti or AMD Radeon R9 Fury X
5. VRAM – 6GB
6. RAM – 16GB

Quantum Break Crash Fix:

First of all, remember that, Quantum Break is only playable on Windows 10 operating system and no other OS. Right so, incase the game keeps crashing, or it won’t start or even if it is freezing all the time, then you can try to follow some troubleshooting steps. First, it is always good to install the latest graphics card drivers available on the manufacturer’s website, either Nvidia or AMD. If still this doesn’t work then exit the game and restart it, or reboot your computer, sign into a different user account or create another account incase the prior one is corrupted and then install the game, also check that you have network connectivity and also check your computer meets the above system requirements of the game. Lastly but not the least, repair or reinstall the game.

Quantum Break No Sound Solution:

Many people have reported that they are not able to hear Jack Joyce’s voice in the game, even though slight sound can be heard door slamming and all. To fix this sound issue, open Xbox One settings, go to Audio and manually force stereo audio output. It might be also possible that there is some problem with your TV application, HDMI cable or Xbox one firmware bug. Once you have forced Stereo, then simply reset the console and boot the game back up.  If it is a bad HDMI cable or connection then this could cause problems too. If it is a TV firmware issue, then try to download and install the latest firmware available for your TV.

Quantum Break Windows 10 Code Not Received Workaround:

There are few people who are reporting that, even after pre-ordering Quantum Break game, they didn’t receive Windows 10 code for this game.  As noted on the official website of this game, once “you pre-order a digital copy of “Quantum Break” for Xbox One through the Xbox Store, you will receive a system message over Xbox Live that includes a 5×5 redemption code for the Windows 10 version of the game. Codes will be issued shortly after launch.” So, try to check in the Xbox Live, if you have received any system message for this game’s code.

Quantum Break Windows 10 and Xbox One Cross Play Troubleshooting:

Quantum Break supports Cross Play between Xbox One and Windows 10 PC. This actually means that, after starting a game you own on Windows 10 PC, you can then continue playing from the same exact point on Xbox One, and vice versa. But, by chance, if you are facing any problems related to Cross Play then there are some workaround that you can follow to eliminate the problem. First, you need to check the network settings and ensure that the game is fully connected.  You can troubleshoot Xbox One Network connection from the console and for Windows 10 workaround, check Fix Network connection issues.

Another solution would be, to wait for some time period, as the game might be saving, so it could still be syncing with your existing save game. You might get a message that your other device is taking time while uploading data to the cloud, so this simply means that save game syncing is going on.  Other workaround is to close and re-open the game which will start an automatic cloud save.