Nintendo’s Answer About Switch Joy-Con Drift Issues is Disappointing
In recent days, the issues of the “Joy-Con Drift” of Nintendo Switch that makes its levers move involuntarily has given much to talk about. Naturally, Nintendo could not remain silent about this situation and sent a statement in which it spoke about it. Unfortunately, some players may be dissatisfied with what was said.
In a statement sent to The Verge, Nintendo said that it was aware of the problems that some users have had with the Joy-Con. It also mentioned that the company considers it important that its users have a good time, so it offers them help through its support site.
“At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help,” said a company spokesman.
The reason we believe that this answer will disappoint many is that it does not offer a definitive solution. That is, it simply invites players to repair their controls, which many already knew they could do. Instead, many would have preferred that more details be given on the cause of the problem so that players know how to avoid it or at least have a clearer action plan. Hopefully, this is only the first statement on the subject and that we will know more about it later.
It is worth mentioning that the Joy-Con that come with Nintendo Switch has a 12-month warranty, while those purchased separately have a 90-day warranty. According to Reddit users, the out-of-warranty repair costs $40 USD, a high price if we consider that the Joy-Con pair is sold in exchange for $80 USD.
And what about you, have you had problems with your Joy-Con? What do you think Nintendo should do in this situation? Tell us in the comments below.